The Plumber Heating & Cooling
Review Summary
- Positive experiences: Customers consistently praise the company for professionalism, efficiency, and courteous service.
- Responsiveness: Same-day or quick service is a common theme, with technicians arriving promptly.
- Knowledgeable Technicians: Multiple reviews highlight the expertise of technicians like Mike, Joel, Jared, Casey, and Jason.
- Communication: Excellent communication, including appointment confirmations and explanations of work, is frequently mentioned.
- Cleanliness: Technicians are noted for leaving work areas clean.
- Comprehensive Services: The company handles various plumbing issues, including sewer line replacement, sump pump repair/installation, and hot water heater issues.
- Office Staff: The office staff are helpful and patient.
- Highly Recommended: Customers express strong satisfaction and a willingness to recommend the company.
Reviews
View All on Google4.6
(1149 reviews)
Gail Lee
The Plumber provided excellent, professional service. They came the same day I called, Mike gave us the bad news and he and his crew were here the next morning. They replaced our sewer line to the sewer tap and handled all permits, requirements and inspections with the town. The office assistants were very helpful and patient with our questions and transactions. Everybody was pleasant, professional and efficient. Would recommend.
eddy kodjo
I am currently in contact with The plumber Heating & Cooling and so far, it's been professionally smooth. They level of communication is excellent and Joel is very knowledgeable.
Susan Foster
Came home from work to my sump pump running non-stop. Jared got to my home within an hour to fix the problem. Very professional and super tidy - left no mess behind. So grateful for a great company to take care of that crucial part of my home.
Linda Case