Plumber Near Me

The Plumber Heating & Cooling

📍 6523 S Transit Rd, Lockport, NY 14094 📞 (716) 894-4382 🌐 Website
4.6 (1149 reviews)
Open 24 hours
Plumber
Air conditioning contractor
Air conditioning repair service
Drainage service
Furnace repair service
Heating contractor
Hot water system supplier

Review Summary

  • Positive experiences: Customers consistently praise the company for professionalism, efficiency, and courteous service.
  • Responsiveness: Same-day or quick service is a common theme, with technicians arriving promptly.
  • Knowledgeable Technicians: Multiple reviews highlight the expertise of technicians like Mike, Joel, Jared, Casey, and Jason.
  • Communication: Excellent communication, including appointment confirmations and explanations of work, is frequently mentioned.
  • Cleanliness: Technicians are noted for leaving work areas clean.
  • Comprehensive Services: The company handles various plumbing issues, including sewer line replacement, sump pump repair/installation, and hot water heater issues.
  • Office Staff: The office staff are helpful and patient.
  • Highly Recommended: Customers express strong satisfaction and a willingness to recommend the company.
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Reviews

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4.6

(1149 reviews)

5 ★86%
4 ★5%
3 ★1%
2 ★1%
1 ★7%

Gail Lee

The Plumber provided excellent, professional service. They came the same day I called, Mike gave us the bad news and he and his crew were here the next morning. They replaced our sewer line to the sewer tap and handled all permits, requirements and inspections with the town. The office assistants were very helpful and patient with our questions and transactions. Everybody was pleasant, professional and efficient. Would recommend.

eddy kodjo

I am currently in contact with The plumber Heating & Cooling and so far, it's been professionally smooth. They level of communication is excellent and Joel is very knowledgeable.

Susan Foster

Came home from work to my sump pump running non-stop. Jared got to my home within an hour to fix the problem. Very professional and super tidy - left no mess behind. So grateful for a great company to take care of that crucial part of my home.

Linda Case

We appreciated that the technicians were professional, efficient, and courteous. Casey was very attentive to our needs and time schedule and the communication regarding the appointment time was very good. This was our 2nd time dealing with The Plumber and once again we had a great experience. Thank you.

Rebeccs Davidson

Our sump pump quit working , our cellar was flooded. My husband tried to put a new one in but had several issues. We called The plumber heating and cooling and sent Jason to help us. Jason fixed all our issues with the sump pump and will come back tomorrow to install a part in the hot water heater that was destroyed by the water. I highly recommend them as Jason was very knowledgeable and did a great job!

Doug Arlington

I had nothing but a positive experience with this company. Very professional white, explain everything. They were on time when they said they were coming called before they came. Even my wife was impressed with the clean up. Shout out to Jason for a job.Well done and melanie who helped out with the paperwork And setting. Up appointments the best

gerald webb

Jarrett was the plumber who came to do a mainline clean out. Was very professional and knowledgeable. Even took extra explaining options and other things about what i could do. Recommend 10/10

samuel rolon

I am really happy that I call plumber and heating and cooling , I am a 100% satisfactory of their work.I will recommend them anytime , they did an amazing job. They will be my emergency call with any plumbing problems. Thank you guys so much.I really appreciate it.